Delivery and Self Collection
1. DELIVERY
1.1 Currently we are only providing local delivery. However, we do not deliver to restricted/remote areas as it requires great length of time to gain security clearance. These areas includes and are not limited to:
-All airports, army campus and prisons
-All off-shore islands
-All pass protected areas
1.2 Whilst we make every effort to deliver goods in the timeframe we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timeframe. Delivery depends on time slot availability of our transport fleet. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
1.3 All delivery time frames are subject to stock availability. You will receive a sms notification from us regarding the delivery date/time
1.4 Re-delivery
No re-delivery will be arranged. In the event when the customer is not at the stated delivery address, we will wait for 10 minutes only before leaving. The order will be placed in an area near the doorstep where our delivery driver will deem safe and take a picture for you.
2. SELF COLLECTION
For your convenience, we have arranged a physical location for you to pick-up your order. The collection time is between 9am-3pm from Monday-Sunday.